Appies
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Appieshop was created for those who need a powerful yet very easy to update secure on-line store. This quick start guide will give you the basics you need to be up and running with your own store in just minutes.  Like all Appies Applications, this was created with instructions embedded in the program so reading full documentation is not required, but should certainly be used as a reference.

 Awesome Feature...

It is a great thing to be able to sell products/service online without having to spend thousands of dollars or waiting weeks even months.  Appieshop is fast, economical, but most of all works and looks great!

Step 1: Appieshop Installation / Setup.  Appieshop requires a few files to be installed in your Web space to run.  Begin by visiting "E_Commerce" >> "Appieshop" in your Appies Web Site Manager.  Click the "Install Appieshop" checkbox and then the install button at the bottom of the page.

 Helpful Hint...

Appieshop is installed with demo store data so you can see a live store in action, order products and change things on the admin side.  Now is the time to break things! Get to know Appieshop by using it and changing settings.  When you are done, check the "Clear All Databases and Settings" checkboxes (both of them) in the Appieshop Setup and click the "make changes" button to clear all the data and prepare the script for your store data.

Once your Appieshop is installed, your screen will refresh to the administration menu.  From there start by clicking the first link "Appieshop Setup".  The default secure domain should be fine but if need be you can change it.  See the hint above about clearing the DB files.

 Awesome Feature...

Lockdown!  Do you have trusted associated who want to give access to your Appieshop administration features, but do not want messing around in your Appies™ Web Site Manager?  Use the lockdown feature to remove the left side menu from all Appieshop screens.

Step 2: Set Basic Store Configurations.  Although there are many options, you only need the bare minimum to have a working store. Fill in the following fields:

  • Name of Store
  • Company Information
  • Product Categories

 Helpful Hint...

If you want to take a few extra minutes, enter as much as possible here to get the store looking and feeling the way you want it to. You certainly do not have to enter just the bare minimum.


"If you want me to wear 26 pieces of flare like your pretty boy Brian, why don't you just make the minimum 26!" - Office Space

Step 3: Define Shipping Schedules. Don't panic.  It is easier than it sounds.  A shipping schedule is just shipping rates for a particular product, or group of products that all cost about the same to ship.  So for example you would only need one shipping schedule if you only sold DVDs or even DVDs and VHS tapes since they cost about the same to mail.

 Helpful Hint...

Do not get sidetracked with figuring our exact prices and weights.  This is a waste of your valuable time and changes so often that it is best to estimate and include a comfortable mark up to be sure your costs are covered.  For example, shipping a DVD from NY to LA can cost $3 but shipping that same DVD to Chicago can cost $2. Charge $3 and do not worry about the difference.

  • Schedule Name - this should be named after the product and is for your own reference. Keep it simple, like "DVDs".
  • Shipping Method - each schedule can have any number of shipping methods.  Each method is form of delivery or carrier like UPS Ground, FedEx, customer pickup, USPS, etc
  • Range:Price - your schedules are based on number of products sold as represented by the right hand side number(s). This number can be a single number (1), a range of numbers (1-5), or a number followed by a plus sign meaning "or more" (10+). The second number following a colon is the price to charge for shipping if the order meets the quantity specified in the first number. Enter one range:price pair per line.  Each following line picks up where the other left off.  Example: one product is $2.95, two is $3.95, three to five products is $4.95 and six or more ordered get free shipping.

1:2.95
2:3.95
3-5:4.95
6+:0.00

Once you add a shipping method and click the "make changes" button at the bottom of the screen, you will have a new area to add a new schedule OR a new method to an existing schedule.  Add as many as you require.

Step 4: Payment/Tax Configurations. There are two parts to this step 1) payment configurations and 2) tax configurations.  The payment configurations let you define what forms of payment (and currency) you will accept for orders.  The tax configurations let you tell the script how much tax to charge.

Let's start with payment options.  Enter the currency symbol used ($ in most cases) and any Credit cards accepted separated by colons (ex: Mastercard:Visa:American Express:Discover). For the credit card number verifier to work, the following credit card names must be used EXACTLY (case sensitive) as listed. Now enter payment options.

  • Payment option - enter a descriptive name that users will see.  Examples: check, money orders, credit card, etc.
  • Payment instructions - more description about the payment option like when orders will be shipped with that option, how to make the payment. etc.
  • On-line payment processor - IF the payment option you have chosen can be done in real time online like credit card, then choose the name of your processor from the list.  If it is not in the list, Appieshop is not configured to work with the processor. You can always choose "use
  • credit card form - no online processor" and have the transactions write to your secure area for later processing.  If you are using a payment option like money order, select "Do not use credit card form".
  • On-line payment processor ID/username - if you are using an on-line payment processor, enter your username/ID with them here.

Click the "make changes" button below and you will be able to add more payment options.

Now on to Tax configurations. At the bottom of the page you will see two "Tax Schedules"  The first is local taxes for state/province and even city and town.  Once you make changes and enter data, more forms will be available to you so there is no limit.  Tax schedule II is mostly for International shipping and any import export taxes the country may have.  Once again there is no limit to the number of schedules you can define.

 Technical Note...

In the next step, you can choose which tax schedules to use for which products, since all products are not always subject to the same tax.

Step 5: Product Database - use this wizard to add, edit, or remove products from your database. This is one of those steps that you repeat as many times as needed depending on the number of products you have. Like the Basic Configurations, we will list here the bare minimum you need to enter for a working store. Feel free of course to read each option and set it as you see fit. Enter at least the following:

  • Product Code
  • Product Name
  • Price
  • Taxes
  • Product Information
  • Shipping Schedule

Congratulations!  You can now click on the "visit your store" link at the top of any page inside your Appies sub menu to visit your store!

Customizing / Designing / Setting Up Your Store. Like any powerful application, there are many configurable features which often makes things difficult. You are not alone.  Appieshop is fully supported by SupportFreaks.com.  In addition, SupportFreaks.com can assist with the following pay (credits) services:

  • Store Setup - SupportFreaks.com can assist you in setting up your store with your products and custom information, including shipping schedules and payment modules.
  • Custom Modifications - Do you want a reseller program added to your store? How about integration with another payment processor? Whatever it is do not hesitate to ask.  Our programmers can do just about anything ;)
  • Store Design - Let SupportFreaks.com help you make your store look professional with custom graphics and a professional overall look.

Use your ticket system link to request any of these services and provide us with as much detail as possible.

Step 6: Customer Mailing List. Your ability to easily communicate with your customers - either all of them or selected ones - makes your store even more valuable as an online resource for your customers. Keep them informed of sales, specials, close-outs. Easily include a direct link to a specific page within your store where a specific product is located.
All customers that are in your customer data base will appear in the SEND TO box. To exclude one or more of the customers from a specific mailing, remove their email address (highlight the email address and hit your delete key). Note: this just excludes the customer(s) from this specific mailing. To exclude customers from all mailings, add their email address to the "Do not Disturb" box.

If desired, enter the 'FROM" email address. If you do not specify one, farley@hostingfreaks1.com will be used by default. Add a copied to ( CC ) or a Blind copied to ( BCC ), if wanted.

Either enter a Subject, leave it blank, or select from "Saved Messages". Saved messages (see below) may or may not have a subject line.

Finally, either type in your message text, or if you are sending text from a Saved Message, you may want to edit it. When all of the above is completed as you specify, you are ready to send the message. If you have any HTML tags within the text of the message, first check "HTML Format", then check "Send Message", and click on PROCESS.

Some notes:

  • It is always a good idea to temporarily exclude ALL customers, add your own email to the SEND TO field, SAVE the message, and then click PROCESS. This way you will see exactly what is going to be sent to your customers. This is especially recommended if you are including HTML tags and sending as HTML with logos or links, etc. When you have message text you are going to send again later - perhaps with just slight modifications - simply check the SAVE MESSAGE box and click PROCESS.
  • Be sure, if appropriate for your store, to check out the "HTML format". This allows you to include web links, email links, even graphics such as logos (with or without a hyperlink applied). With some imagination, you can use this to great benefit as a promotional tool.
  • Some stores have run campaigns straight from this one feature. Experiment, for instance, with the Pop-under manager feature (if your plan has it) and use a pop-under in conjunction with the page that your customer is taken to when they click on the link.
    Be sure to always honor a customers request to be excluded from these mailings. If used properly this feature can greatly enhance your rapport with customers. If used improperly, you could potentially alienate customers.

 

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